Buy Stiff Bull Coffee Online

Your access to stiffbullcoffeehub.com is subject to the following Terms and Conditions, which may be updated by us from time to time without notice to you. By accessing or using this website, you agree that you have read, understand, and agree to be bound to these Terms and Conditions.

GUARANTEE & RETURN POLICY

STIFF BULL GOLD stands behind its products. If you are unhappy with your purchase for any reason, you can return any unused and resalable product(s) within 30 days of the date of your purchase for a refund of the purchase price (less shipping & handling charges).

SHIPPING POLICY

Turnaround: All orders are shipped within 48 hours Monday - Friday 8AM - 5PM.

Carriers: We use the following carriers to deliver our orders:

• UPS
• US Postal Office - USPS
• FedEx

Resalable means the product is unopened (product safety seals have not been broken) and in new condition with current STIFF BULL labeling (neither damaged nor altered), allowing it to be resold.

DISCLAIMERS

You acknowledge and agree that although we strive to provide on this website the latest developments relating to our products and services, we do not warrant the accuracy, effectiveness and suitability of any information contained in this website. Each person assumes full responsibility and all risks arising from the use of this Internet site.

STIFF BULL GOLD MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND OR NATURE WITH RESPECT TO THE INFORMATION OR CONTENT POSTED ON THIS WEBSITE. IN NO EVENT SHALL STIFF BULL BE LIABLE FOR ANY DAMAGES OF ANY KIND OR NATURE.

YOUR USE

By using this website, you agree not to disrupt or intercept the electronic information posted on this website or on any of our servers. You also agree not to attempt to circumvent any security features of our website, and to abide by all applicable laws, rules, and regulations.

INTELLECTUAL PROPERTY

The information, documents, and related graphics published in this website are the sole property of STIFF BULL GOLD. No use of any STIFF BULL GOLD trademark, trade names, trade dress, and products may be made without prior written authorization.

PRIVACY AND SECURITY

STIFF BULL GOLD is committed to safeguarding your privacy online. Our use of personally identifiable information is governed by our Privacy Policy and by accessing and using our website, you agree to be bound by that policy.

LIMITATION OF LIABILITY

STIFF BULL does not assume any liability for the materials, information, and opinions provided on this website. THIS WEBSITE AND THE PRODUCTS AND SERVICES PROVIDED ARE ON AN AS IS AND AS AVAILABLE BASIS, WITH ALL FAULTS.

GENERAL

These Terms and Conditions describe the entire agreement between us. stiffbullcoffeehub.com is operated under the laws of the State of Maryland.

Effective Date: January 1, 2025

Stiff Bull Coffee Hub ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and shipping address when you place an order
• Payment information (processed securely through GoDaddy Payments - we do not store card details)
• Communications you send to us (e.g., via our contact form or email)

We also automatically collect certain information when you visit our site, including your IP address, browser type, device information, and pages visited.

How We Use Your Information

• To process and fulfill your orders
• To communicate with you about your order, including shipping updates
• To respond to your inquiries and provide customer support
• To improve our website and products
• To send promotional communications (only with your consent; you can opt out anytime)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors (GoDaddy Payments) to complete transactions
• Shipping carriers (USPS, UPS, FedEx) to deliver your orders
• Service providers who assist in operating our website

Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted access to personal information.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookies through your browser settings.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at service@stiffbullcoffee.com.

Children's Privacy

Our website is not intended for individuals under 21 years of age. We do not knowingly collect personal information from minors.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: service@stiffbullcoffee.com
• Phone: 202-505-6733
• Address: 1627 K ST NW, Washington DC

Effective Date: January 1, 2025

At Stiff Bull Coffee, we stand behind our products and want you to be completely satisfied with your purchase.

Return Eligibility

You may return any unused and resalable product within 30 days of the date of purchase for a full refund of the purchase price (less original shipping charges).

• Products must be unopened with safety seals intact
• Products must be in new condition with current Stiff Bull labeling
• Products must not be damaged or altered

How to Request a Refund

To initiate a return or refund, please contact us:

• Email: service@stiffbullcoffee.com
• Phone: 202-505-6733

Include your order number and reason for the return. We will provide you with return shipping instructions.

Refund Processing

• Refunds are processed within 5-7 business days after we receive the returned product
• Refunds are issued to the original payment method
• Original shipping fees are non-refundable
• Return shipping costs are the responsibility of the customer unless the item was damaged or defective

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the damage. We will send a replacement at no cost or issue a full refund including shipping.

Non-Returnable Items

• Opened or partially used products
• Products returned after 30 days
• Products without proof of purchase

Contact Us

Questions about our refund policy? Reach us at service@stiffbullcoffee.com or 202-505-6733.

Effective Date: January 1, 2025

Shipping Rate

$5.00 flat rate shipping on all orders, regardless of quantity or destination within the United States.

Processing Time

All orders are processed and shipped within 1-2 business days (Monday-Friday, 8AM-5PM EST). Orders placed on weekends or holidays will be processed the next business day.

Shipping Carriers

We use the following carriers to deliver orders:

• USPS (United States Postal Service) - Primary carrier
• UPS
• FedEx

Delivery Times

• Standard Shipping (USPS): 3-7 business days
• Priority Shipping: 2-3 business days (when available)

Delivery times are estimates and may vary depending on your location and carrier conditions.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can use this to track your package directly on the carrier's website.

Shipping Destinations

We currently ship to all 50 US states and US territories. For international shipping inquiries, please contact us at service@stiffbullcoffee.com.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of the expected delivery date. We will work with the carrier to resolve the issue and send a replacement if necessary.

Contact Us

Shipping questions? Email service@stiffbullcoffee.com or call 202-505-6733.

What is Stiff Bull Coffee?

Stiff Bull Coffee is a premium instant coffee blend infused with natural botanical ingredients including Tongkat Ali, Maca Root, and Guarana. It is designed to provide sustained energy, focus, and vitality throughout your day.

What is Bang Bang Tea?

Bang Bang Tea is our signature passion fruit-flavored botanical energy tea blend. It contains Maca Root, Muira Puama, and other natural herbs to boost energy and mental clarity - without the jitters or crash.

How do I prepare it?

Coffee: Add one sachet to 6 oz of hot water, stir, and enjoy. Customize with your favorite creamer or sweetener.

Tea: Add one sachet to 8 oz of cold or warm water, stir, and enjoy.

How many can I take per day?

We recommend a maximum of one sachet per day. The botanical ingredients are potent and work best at the recommended dose. If you are not a frequent coffee/tea drinker, start with half a packet.

How quickly does it work?

Most customers feel the effects within 30-45 minutes of consumption. Effects can last several hours depending on individual metabolism.

Are there any side effects?

Our products use all-natural botanical ingredients. However, they are not recommended for children under 18, pregnant or nursing women, or individuals sensitive to caffeine or with heart conditions. Consult your healthcare provider before use.

How much is shipping?

We offer a flat rate of $5.00 shipping on all orders via USPS, regardless of how much you order.

How long does shipping take?

Orders are processed within 1-2 business days. Standard delivery takes 3-7 business days depending on your location.

What is your return policy?

We accept returns of unused, unopened products within 30 days of purchase. See our Refund Policy for full details.

Is my payment secure?

Yes! All payments are processed through GoDaddy Payments, a trusted payment provider. We use 256-bit SSL encryption to protect your information. We never store your credit card details.

How do I contact you?

You can reach us at:

• Email: service@stiffbullcoffee.com
• Phone: 202-505-6733
• Address: 1627 K ST NW, Washington DC